Privacy Policy

Effective Date: 2026

At The Rich Financial Group, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing/payment details

  • Information related to your credit profile

Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Provide and manage credit repair services

  • Perform credit audits and dispute processes

  • Communicate updates, progress, and support

  • Send important notifications related to your account

  • Improve our services and user experience

  • Comply with legal obligations

3. SMS Communication & Opt-In

By submitting your phone number on our website, you agree to receive SMS communications from us.

These messages may include:

  • Account updates

  • Service notifications

  • Appointment reminders

  • Promotional messages (if applicable)

Important:

  • Message frequency may vary

  • Message & data rates may apply

  • You can opt out anytime by replying STOP

  • For help, reply HELP or contact us directly

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Track user behavior and preferences

  • Improve marketing performance

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security & Handling

We take reasonable measures to protect your data, including:

  • Secure servers and encryption

  • Restricted access to personal information

  • Secure onboarding and document submission

However, no method of transmission over the internet is 100% secure.

6. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Credit bureaus (as required for disputes)

  • Trusted service providers assisting in operations

  • Legal authorities when required by law

Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (where applicable)

  • Opt out of communications

To exercise your rights, contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact

If you have any questions, contact us:

© 2026 The Rich Financial Group. All rights reserved.